Cuan77 Platform Terms and Conditions of Use

These Terms and Conditions ("Terms") govern your use of the cuan77 website at cuan77.vu and all related services we offer, including online casino games, Live Casino, sports betting, bingo, and our mobile app.

By clicking the "Register" button, making your first deposit, or simply browsing our platform, you are deemed to have fully accepted and agreed to be bound by these Terms. This acceptance is immediate and remains in effect for as long as you hold an active account at cuan77.

Cuan77 reserves the right to update or modify these Terms at any time. Any changes will take effect immediately upon being posted on this website. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable conditions.

To register and use cuan77 services, you must meet all of the following eligibility requirements at all times:

• At least 18 years old on the date of registration.
• There are no legal restrictions in your country or region of residence that prohibit the use of this service.
• Possess full legal capacity to enter into a binding agreement.
• Has never been suspended or banned from the cuan77 platform previously.
• Register in your own name and not on behalf of a third party.

During registration, you are required to provide truthful, accurate, and complete information including your full name, date of birth, email address, and phone number. cuan77 reserves the right to request identity verification documents (KYC) at any time to ensure the accuracy of the information provided.

Each individual is only permitted to have one account only. Multiple account registrations — whether using different names, email addresses, phone numbers, or devices — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances without prior notice.

You are solely responsible for keeping your account login credentials secure, including your username and password. cuan77 recommends that you:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) via your account security settings.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Report any suspicious activity to our support team promptly.

Cuan77 will never ask for your password via email, phone, or live chat. If you receive any such request, treat it as a phishing attempt and report it to us immediately.

All activities carried out under your account are your sole responsibility, unless you have reported an account compromise to us in writing before the activity occurred. cuan77 is not liable for any losses arising from your failure to maintain account security.

Cuan77 supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, online bank transfer, Touch 'n Go eWallet, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR) and secured with high-grade encryption technology.

Deposit:

• Minimum and maximum deposit amounts vary depending on your chosen payment method and account level.
• Deposits are typically credited to your account within 1 to 5 minutes after payment confirmation is received.
• Cuan77 does not charge any processing fees for deposits; however, your bank or e-wallet provider may impose their own charges.
• All deposited funds must be used for gaming purposes and may not be transferred to third-party accounts.

Withdrawal:

• Withdrawal requests are processed within 15 minutes to 24 hours depending on the chosen method and your account's KYC verification status.
• You must fulfil the applicable rollover requirements before withdrawing from your bonus balance.
• Cuan77 reserves the right to request additional verification documents before approving any withdrawal for fraud prevention and anti-money laundering purposes.
• Withdrawals may only be made to an account or e-wallet registered in your own name. Withdrawals to third-party accounts are not permitted.

Cuan77 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to specific terms stated on their respective promotions pages, and those terms form part of these Terms.

• Rollover Requirement (Wagering Requirement): Each bonus carries a different rollover requirement, typically between 5x and 30x the bonus value. You must fulfill this requirement before withdrawing any bonus-related funds.
• Validity Period: All bonuses have a set validity period. Bonuses not used within this period will expire automatically with no compensation.
• One Bonus Per Household: Each household, IP address, device, and payment method is eligible to receive the welcome bonus once only.
• Bonus Abuse: Any attempt to manipulate or abuse the bonus system, including the use of multiple accounts to claim bonuses repeatedly, will result in forfeiture of all bonuses and possible account closure.
• VIP Program: Eligible members may join the cuan77 VIP loyalty programme, which offers exclusive benefits. VIP programme eligibility and rewards are subject to separate terms and conditions.

All games offered on the cuan77 platform — including slots, Live Casino, Sports Betting, bingo, and table games — operate using a Random Number Generator (RNG) that has been audited and certified by an independent third-party body. This ensures that every game result is truly random, fair, and cannot be manipulated.

By using cuan77's gaming services, you acknowledge and agree that:

• Gambling involves real financial risk and winnings are not guaranteed under any circumstances.
• The results of completed games are final and cannot be disputed on the basis of luck or personal expectation.
• In the event of a technical malfunction during a game session, cuan77 reserves the right to void or suspend the affected game. Any wagering balance impacted will be returned to your account.
• Odds for sports betting and certain games are subject to change until the bet is confirmed. The odds that apply are those displayed at the time of bet confirmation.

The cuan77 platform is intended for personal entertainment purposes only. The following activities are strictly prohibited and may result in immediate account closure and legal action:

• Use of automated software, bots, scripts, or any technology to play games automatically.
• Collusion or cooperation with other players to manipulate the gaming system.
• Exploiting technical vulnerabilities or bugs on the platform for unauthorised gain.
• Use of a credit card or payment method that does not belong to you.
• Attempted money laundering or use of funds derived from illegal activities.
• Spreading false or misleading information about cuan77 to the public.
• Any action that could damage the reputation, operations, or security of the cuan77 platform.

Cuan77 employs a sophisticated fraud detection system and works closely with relevant authorities. Any suspected activity will be investigated and appropriate action will be taken without prior notice to the parties involved.

Cuan77 reserves the right to suspend, restrict, or close any member's account at any time if there is reasonable cause, including but not limited to:

• Violation of any part of these Terms and Conditions.
• Confirmation that the member does not meet the age eligibility requirement (under 18 years old).
• Suspected or confirmed fraudulent activity, collusion, or abuse of the bonus system.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Requests from law enforcement authorities or relevant regulatory bodies.

If your account is closed due to a breach of these Terms, cuan77 reserves the right to withhold the remaining balance based on a case-by-case assessment. cuan77's decision in such matters is final.

You may also request to close your own account at any time by contacting our customer support team. Any eligible balance will be processed for withdrawal in accordance with standard procedures following identity verification.

To the extent permitted by applicable law, cuan77 and its related parties shall not be liable for:

• Any direct or indirect financial losses arising from the use of our platform.
• Service disruptions, system downtime, or technical failures beyond our control, including internet or power supply interruptions.
• Actions or omissions by third parties, including payment providers or game suppliers.
• Data loss arising from system failures or cyberattacks, even where all reasonable precautions have been taken.

The cuan77 platform is provided on an "as is" and "as available" basis. While we always strive to ensure the platform runs smoothly, we make no express or implied warranties regarding the availability, accuracy, or suitability of the platform for any particular purpose.

Cuan77 reserves the right to amend, add to, or update any part of these Terms and Conditions at any time. Significant changes will be communicated via a notice displayed on our website or by email to your registered address at least 7 days before the changes take effect.

Continued use of the cuan77 platform after the effective date of any changes constitutes acceptance of the updated terms. If you disagree with the changes, you must stop using the platform and close your account before that date.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the operation of the cuan77 platform. Any disputes arising from or in connection with these Terms shall first be resolved through negotiation before being referred to the appropriate tribunal or court.

If you have any questions regarding these Terms and Conditions, cuan77's customer support team is available to assist you via live chat 24 hours a day, 7 days a week, or by email at [email protected].